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Support Center

Need help with Munjez? Use one of the support channels below, then check quick fixes and FAQ.

Before contacting support

  • Install the latest version and test again.
  • Include your OS version and what happened step by step.
  • Add a screenshot or short video when possible.
  • Mention whether the issue is always reproducible or random.

Quick FAQ

Does Munjez require an internet connection?

Munjez is designed to be offline-first and works locally on your device. However, it connects to the internet for: checking for app updates, downloading additional ambient sounds on demand, authentication and cloud sync via Firebase (when signed in), fetching Hijri calendar and prayer time data via the Aladhan API, and real-time whiteboard collaboration. All core features work fully offline without signing in.

Where is my data stored?

All your data is stored locally in a SQLite database on your device. When you sign in, you can optionally enable cloud sync via Firebase, which stores a copy of your data on the cloud for cross-device access. On Windows, the local data folder is located at %LOCALAPPDATA%\com.osama.dev\Munjez.

Will I lose my data if I update the app?

No. Updates preserve your data automatically. The app creates a backup before any update to make sure nothing is lost.

Why does Windows show a security warning when I install Munjez?

Munjez is not yet signed with a paid code-signing certificate, so Windows SmartScreen flags it as an unrecognized app. This is normal for independent apps and does not mean the app is harmful. To proceed, click More info then Run anyway. Full step-by-step instructions are on the installation guide page.

Which platforms does Munjez support?

Munjez is available on Windows (10/11), Linux (AppImage, DEB, RPM), and Android (APK). It is also listed on the Microsoft Store.

Does Munjez support Arabic and Hijri calendar?

Yes. Munjez has full Arabic language support with right-to-left layout and a built-in Hijri calendar with all calendar views (Year, Month, Week, Day).

What are desktop widgets and how do I use them?

Munjez offers floating desktop widgets for focus timer, habits, calendar, countdown, and more. You can access them from the widget menu or the system tray. Widgets stay on top of other windows so you can track your progress while working.

Can I customize keyboard shortcuts?

Yes. Munjez supports custom keyboard shortcuts with macros — you can bind key combinations to perform multiple actions in sequence.

How does the Focus Mode (Pomodoro) work?

Focus Mode uses the Pomodoro technique with customizable work and break durations. It includes color-coded phases (red for focus, green for short breaks, orange for long breaks), desktop notifications, and an optional floating widget.

Does Munjez have white noise or ambient sounds?

Yes. Munjez includes a library of ambient sounds (rain, café, nature, and more) that you can mix together to create your ideal focus environment.

How can I suggest a new feature?

Open a GitHub issue and describe the feature, why it helps, and how you expect it to work.

How long does a support response usually take?

Response times vary, but tickets with clear reproduction steps and screenshots are handled faster.